How To Transfer Calls On A Cisco Ip Phone

Cisco 88XX - 8811 Quick Reference Guide

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Provides basic instructions on how to apply a Cisco 8811 phone.

Goal

This commodity provides data on how to apply the Cisco 8811 IP phone.  This includes the features and capability of the phone.

8811 Quick Reference Guide

Answering a telephone call:

When a call comes in the following will exist viewed on the telephone:

1. The indicator low-cal on the handset
2. The indicator light on the line button on both sides
3. This is the name and on summit your phone number
4. Caller ID of the person calling

To accept the phone call:

1. You tin pick up the handset
2. You can select the "Respond" soft key
3. Y'all can select the "decline" soft key and that volition ship the caller to your Voicemail
4. If you take a headset connected to your phone, yous tin select the headset push button
5. If y'all would like to utilise the speakerphone, select the "speaker" push button

If a second call comes in while yous are already on a call:

Y'all will see the other telephone call on your line ii, and the blinking indicator light.

To reply or decline the telephone call:

Employ your navigation cardinal to roll down to the 2d line and either select the "Reply" or the "Decline" soft key. Once you practice this, the other caller will automatically be placed on hold.

To switch between two calls, press the blinking session button of the telephone call. Once you select, the other call will automatically be placed on hold.

To terminate a call:

If you accept two calls, select the caller and then select the "End Call" button.

To identify a call:

There are a few means to telephone call out:

1. Use your dial pad to dial the number (make sure to use the dial-out prefix first). You lot can as well use your navigation primal to scroll through the list of contact; select the contact and then select the "Telephone call" push button.

To identify a new call while on a call, select the "New Call" button. Your 1st telephone call volition automatically be placed on hold. For an outside number press and hold the  * primal to go the plus sign, and so you tin punch a local or long-distance number. You can too utilise the "ABC" for text dialing.

Hold and Transfer Calls:

To place a telephone call on concord, y'all tin either select the "Concur" soft key or the "Hold" key on the phone

To resume the call, press the "resume" soft primal or the "resume" button on the telephone:

To transfer:

To transfer a call, select the "Transfer" button or select the "Transfer" key; the caller will exist placed on hold. Punch the extension or number you wish to call. If y'all don't want to speak to the person, in one case yous hear the ring tone, press the transfer push button one more time. If y'all wish to speak to the person, dial their extension or number, and wait for them to respond, when they are ready to receive your transfer, press the transfer button once again.

Frontward Calls:

Forward all allows yous forrad all calls to your phone to some other number. To forrard all calls, select the "Forward all" soft cardinal, then enter the contact as you would exactly from your phone.

To confirm "forward all" wait for the icon on your phone- you will also see the number your calls are being forrad to:

To cancel telephone call forwarding, select the "Forward off" soft key from your home screen:

Conference:

While on a call, press the briefing key:

Enter a participant's phone number:

When the call begins to ring, press the briefing cardinal again to being the call:

When the conference call begins, the brandish will testify "Conference" instead of caller ID:

Follow the same steps to add together more people.

To merge calls:

When you want to combine two split up calls:

Press the conference central:

And so select "Active calls"

A screen volition appear that will show the agile calls, select the call you want to merge, and then select the Briefing key.

If y'all identify a conference call on "Hold" everyone in the conference phone call will hear hold music, instead, use the "Mute" push.

To remove a person from the telephone call, press more, and so Prove particular soft central, highlight a proper noun, and then press remove. The conference ends when all participants hang upwards.

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How To Transfer Calls On A Cisco Ip Phone,

Source: https://www.uc.solutions/Cisco/Cisco_Training/Cisco_Phones/Cisco_88XX/Cisco_88XX_-_8811_Quick_Reference_Guide

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